Welcome to HARNESS
Our mission is to help our clients reduce costs and boost revenue through the creation of new markets and deepening loyalty with customers.
We seek to understand where our B2B clients are on their customer-driven journey. Our approach is data-led and often underpinned by a passion for blue ocean recovery.
We aim to lead our clients towards a unique value proposition that speaks to their customer priorities, and identifies the next steps to take to drive and sustain customer success.
We can help you understand more about your customers and directly translate that knowledge into improved decision making and performance. Using our data insight experience, we can help your organisation move from ambition to action to results, whether the challenge is maximising top-line growth, optimising profit or augmenting the value chain.
We work with industry-leading partners to manage the change, communications and upskilling needed and ensure that all business units can effectively deliver the value from a customer-focused transformation project. Our holistic approach will enable your organisation to champion digital performance, energize your teams, and achieve your unique business goals.
As the phrase “managing data as a corporate asset” is increasingly repeated in executive board rooms, data optimisation is more critical than ever.
Nowadays, it is not just about the day-to-day management of your customer data but also about future strategy and changes to process and technology.
We avoid generic solutions and look, instead, for the inherent value that our clients deliver to their customers. As well as our considerable and diverse experience, we use quantitative and qualitative analysis to help you identify, anticipate and satisfy your current and potential buyer needs.